Cookie Policy
This Cookie Policy explains how our online casino platform uses cookies and similar technologies when you visit our website. We are committed to transparency about the data we collect and how we use it to enhance your gaming experience while complying with New Zealand privacy legislation and international best practices for responsible gambling operators.
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our casino website. They are widely used by online gambling operators to make websites work more efficiently and to provide information to the site owners. Cookies help us deliver personalized gaming experiences, maintain security standards required for financial transactions, and ensure compliance with New Zealand gambling regulations.
2. Types of Cookies We Use
Our online casino platform utilizes several categories of cookies to provide optimal gaming services:
- Essential cookies that are necessary for the website to function and cannot be switched off in our systems
- Performance cookies that collect information about how visitors use our casino website
- Functionality cookies that allow the website to remember choices you make and provide enhanced features
- Targeting cookies that may be set through our site by advertising partners
- Security cookies that help authenticate users and prevent fraudulent use of login credentials
3. Essential Cookies
Essential cookies are crucial for the basic functionality of our online casino. These cookies enable core website features such as account authentication, payment processing, and session management. Without these cookies, services that you have requested cannot be provided. Essential cookies also help us comply with New Zealand's gambling legislation by maintaining proper session controls and ensuring responsible gambling tools function correctly.
4. Performance and Analytics Cookies
Performance cookies help us understand how players interact with our casino website by collecting and reporting information anonymously. These cookies allow us to count visits, identify traffic sources, and measure the effectiveness of our gaming content. We use this information to improve our website performance, optimize game loading times, and enhance the overall user experience for New Zealand players.
5. Functionality Cookies
Functionality cookies enable our website to remember your preferences and provide enhanced features. These may include your preferred language, currency settings, game preferences, and customized dashboard layouts. These cookies help create a personalized gaming experience while ensuring that responsible gambling settings and deposit limits are maintained according to your previously established preferences.
6. Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites and deliver relevant advertisements. Our advertising partners may use these cookies to build profiles of your interests and show you relevant casino promotions on other sites. These cookies help us provide targeted bonuses and promotional offers that align with your gaming preferences while respecting New Zealand advertising standards for gambling services.
7. Third-Party Cookies
Our casino website may contain content from third parties, such as payment processors, game providers, and analytics services. These third parties may set their own cookies when you interact with their content. We do not control these cookies and recommend reviewing the privacy policies of these third parties to understand how they use cookies and other tracking technologies.
8. Session vs Persistent Cookies
We use both session and persistent cookies on our platform. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you delete them. Session cookies help maintain your login status during gaming sessions, while persistent cookies remember your preferences for future visits and support responsible gambling monitoring over time.
9. Cookie Management and Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may impact your gaming experience. Here are instructions for managing cookies in popular browsers:
- Chrome: Go to Settings > Privacy and security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Go to Settings > Site permissions > Cookies and site data
10. Your Rights and Choices
Under New Zealand privacy law, you have rights regarding the personal data we collect through cookies. You can request access to your data, request corrections, or ask for deletion of certain information. You also have the right to withdraw consent for non-essential cookies at any time. Contact our privacy team to exercise these rights or if you have questions about our cookie practices.
11. Data Retention and Storage
Cookie data is retained for different periods depending on the type and purpose of the cookie. Essential cookies typically expire when you close your browser, while functional cookies may be stored for up to one year. Marketing cookies generally have shorter retention periods. All cookie data is stored securely and in compliance with New Zealand data protection requirements and international gambling industry standards.
12. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered users through email or prominent notices on our website. We encourage you to review this policy regularly to stay informed about how we use cookies to enhance your gaming experience while protecting your privacy.